The Professional Arc

Inside Sales Database & Client Relations Manager

The Jim Allen Group, Coldwell Banker HPW Jan 2024 – Present Raleigh, NC

• Database architecture and CRM optimization for top-producing real estate team
• Client relations management across 50+ agent brokerage
• Follow Up Boss administration and smart list development
• Phone duty operations and lead qualification

Founder & Knowledge Systems Architect

Scale With Search Mar 2020 – Present Raleigh, NC

• 23+ active SEO and content strategy clients across 14 industries
• Built Claude + Obsidian knowledge system architecture for business operators
• Developed AI-first content production pipeline (brief → expand → publish)
• $300K+ in digital revenue generated through products and services

SEO Manager

Grey Matter Jun 2022 – Feb 2024 Remote (Cincinnati, OH)

• Managed SEO strategy for 65+ concurrent B2B clients simultaneously
• Developed search SOPs, analysis methods, and audit processes
• 16 documented case studies with measurable results
• Trained replacement before departure

Search Engine Optimizer

Ideamarket Aug 2021 – Feb 2022 Raleigh, NC

• Google and YouTube SEO strategy implementation
• Created and maintained standard operating procedures
• Team training on SEO best practices and media development

SEO Consultant

America's Future Foundation Aug 2020 – Jun 2021 Contract, Raleigh, NC

• Community event planning for local SEO visibility
• Multimedia content creation for engagement
• Local business partnership development for backlink acquisition

COO & Co-Founder

FOUND with SEO Mar 2020 – Mar 2025 Raleigh, NC

• Rebuilt agency from wreckage of Patrick Corwyn fraud
• Client portfolio management with focus on retention
• Scalable process development for operational excellence

Junior Director, Media Department

The Way World Outreach 2017 – 2018 Southern California

• Grew YouTube channel from 7,000 to 33,000 subscribers
• Managed parallel livestream production (teleprompting, switching, training)
• Built technology infrastructure for department continuity

Marketing Supervisor

Cobra Carbide Inc. Jan 2017 – Sep 2018 Riverside, CA

• Led 3-person marketing department; email marketing became profitable revenue channel
• Amazon FBA management and product listing optimization
• Trained owner's son as successor; department self-sustaining after departure

Search Engine Optimizer

Third Eye SEO Apr 2013 – Jan 2017 Fontana, CA

• WordPress niche site keyword research and optimization
• On-page SEO, site structure, link-building strategies
• Foundation years: learned search from the ground up